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From the Clinic Manual

1. Licensure and Certification
2. Biohazard
3. Equipment
4. Patient Incidents
5. Drugs Utilization
6. Patient Information Systems (e-records in SOE)
7. Patient Records (Charts)
8. Laboratory Review
9. Timeliness of Care
10. Patient Care Outcomes
11. Patient Challenge (dental quality of care)
12. Remake and Re-do